Return Policy


All sales on the site are complete and final and DOUBTED & OVERLOOKED only returns under the terms and conditions set forth below:


  • Damaged in Shipment

If you receive your product and it has been damaged during shipment, please email us at within 10-15 business days of receiving the shipment. Include a description of the damages and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced.


  • Important conditions for return


Please note that you can only return a product if it is defective or you are dissatisfied with a purchase. The product returned shall be inspected on its receipt. Please ensure that the following conditions are fulfilled before returning the product:

  • The product shall be in unused and original condition;

  • Free from stains

  • You shall inform about the return of the product to us within a period of 10-15 business days;

  • You shall not accept any open box deliveries;

  • The return package shall include everything that arrived with the package when you made the purchase, including price tags, labels, original packing, freebies & accessories, invoices/warrantee cards and other documentation.

  • You agree and acknowledge that DOUBTED & OVERLOOKED reserves the right to determine whether or not product is in saleable condition. Items considered unsellable will be discarded. DOUBTED & OVERLOOKED will not issue a Store Credit or Exchange these item(s).

  • Refunds

We will send you an email after your return has been received and examined to advise you that we have received your returned item. We will also tell you if your return has been approved or rejected. If you are approved, we will work with you to swap it for you.